With the best companies, I pay right away. With the others, I make sure I've paid by or before the deadline. Mediocre companies are still entitled to timely payments, just as mediocre waiters are still entitled to their tips.
But Valley Physician Services needed a third approach. Why?
- Their service has been terrible.
- Their phone reps have been unkind.
- Their bills read "payment due upon receipt" even though they don't merit such a request, as a very small business would.
Ordinarily, a "payment due upon receipt" is met with a quick payment by any reasoning customer, as I certainly have always done for my landscaper, among others.
This not being an ordinary case, I'm using the flip side of such a general payment guideline--there is no due date.