Annoying Corel messages from Update Helper


Windows 10

I would get these pop ups from Corel that said "Corel Update Helper" and then something I could win. I wondered if it was malware.

Turns out it is indeed malware -- courtesy of Corel.

I think the culprit is pua.exe. I found it inside Corel Fastflick and another one inside Paint Shop Pro.

So I uninstalled Fastflick because I don't need it anyway.

And if the message still comes back, I will try deleting the pua.exe from inside the Paint Shop Pro folder.

13 comments:

  1. Thanks for this info, will find and remove. Can't believe Corel have included this blatant Ad platform under the guise of an "Update Helper". The cheek.

    ReplyDelete
  2. I've had that too, lately. I found out that it's in the autostart menu and is described as needing a large amount of space in startup. Corel shouldn't do such a thing. This "update helper" is NOT found among the software list under "programs and features" so it can't easily be uninstalled.

    ReplyDelete
  3. I had the same thing. It's a nuisance and it seems to be included in Autostart. I was never given a chance to uncheck Corel Update during any installation process. And it's not included in the list in programs and features. That's definitely not very good!

    ReplyDelete
  4. To disable this process, go into Task Manager (Ctrl-Alt-Del), click on the tab marked Startup, Click on Name to sort by name and find Corel Update Helper. Right click on what may be indicated as Enabled (3rd column) and select disable. The next time you start up, it shouldn't be there. If you need it to be gone right away, go to the tab marked Processes, sort by Name again, highlight the process and click on End Process at the lower right. Get out of Task Manager and you should be set.

    ReplyDelete
  5. To disable this process, go into Task Manager (Ctrl-Alt-Del), click on the tab marked Startup, Click on Name to sort by name and find Corel Update Helper. Right click on what may be indicated as Enabled (3rd column) and select disable. The next time you start up, it shouldn't be there. If you need it to be gone right away, go to the tab marked Processes, sort by Name again, highlight the process and click on End Process at the lower right. Get out of Task Manager and you should be set.

    ReplyDelete
  6. Thanks Doug. That was very helpful.

    ReplyDelete
  7. The psp v8 'recommended update' totally screwed up this program so bad I had to uninstall it, purchase the same program again (Corel limits the time you can re-download the program from their site. Amazon, on the other hand does not)so that I could reinstall it without that more-popups-to-torture-me-with update. The problem now is, every time I close out psp. there it is waiting for me, an insistent reminder to update. NEVER!! How can I get rid of these, please? I mean, what other software programs FORCE you to update?! Arrrgh!

    ReplyDelete
  8. Corel Updater was not only a hated annoyance, when I looked at it in Task Manager, it was eating a tremendous amount of my i7's doings. Thank you, person above for pointing this out! It is disabled and places my future relationship with Corel in jeopardy. How dare they.

    ReplyDelete
  9. It doesn't appear in Startup, and it keeps appearing. I can get rid of it in Task Manager |Processes, but it's only temporary. On Reboot it comes back. Neither is it helped by Message Preferences in any Corel App... What can I do?

    ReplyDelete
  10. Forget about Corel, get Hitfilm for free, that is a real pro program.

    ReplyDelete
    Replies
    1. I've got PaintShop Pro x8 & x9 and am sick of the almost daily "Upgrade to PaintShop Pro 2018 unlimited" POP-UP, that covers half my browser. I'm not even running the programs. So, I'll look into your suggestion. I'm about ready to uninstall both the PaintShop Pro versions I currently have installed. Thanks
      I'd consider upgrading, but not to be nagged to death for next upgrade. The hell with them.

      Delete

Positive comments, corrections and clarification welcome.