Solved Four Problems related to installing Windows 10This was a Windows 8.1 desktop. I was able to solve all four problems, but what a pain. A little nerve-wracking.
Problem 1: Never offered Windows 10
By September 20, Windows 10 was still not offered on this desktop, even though Windows reports that it is compatible.
I wondered if there was a corruption in the operating system. Because of other problems anyway, I restored to factory settings Windows 8.
Within a few days, suddenly Windows 10 was available. The jury's out on this one.
Problem 2: Update failed
- Ran Windows Installation Fix
- Unplugged peripheral devices (microphone and headset)
- Turned off antivirus
Problem 3: Blank screen after taking express defaults
Once I took the express defaults, I didn't stand there staring, but when I returned later to look at the computer, there was nothing but a blank screen and a blinking cursor. It didn't appear as though the hard drive was doing anything.
I googled the problem, which led to the question of maybe a graphics configuration issue. But we had not changed our settings from onboard graphics. Just for ha-ha's, though, I tried positioning the cursor blindly by hitting control and then typing in the windows password. But no joy. Didn't seem to be the graphics issue.
Then I decided to tap the power button. I mean, what's to lose? It flashed briefly "shutting down." Then when I turned it back on, Windows 10 was installed and everything seemed fine.
Problem 4: My Classic Menu was still there
I wasn't expecting this because back when Windows 10 was newer and first was generally available, installing it on my other computers seemed to wipe out the Classic Menu app, which was just fine, because the native Windows 10 start menu is good.
But on this computer, I had to use "Add or Remove Programs" to get rid of it. Once gone, the native Windows 10 start menu appeared and all was fine.