Quicken now has native English speaking customer support




Here is a comment I lifted from Amazon.com's page about Quicken 2016, which I think is worth repeating. The important part is in bold.


Vastly improved software from 2015 version. It installed seamlessly. Even automatically uninstalled and saved my data and imported it without me having to do a thing. Only downside of installation was the update portion of the install did take quite some time.


Another positive point I have notices is quicken has improved their customer support. If you call during normal business hours and days you actually get someone state side that can actually resolve your issue. Just be prepared to be on the phone a while as they run you through a bunch of preliminary troubleshooting before resolving the actual issue, but this process while lengthy does make sure you don't have other unknown issues.


If you use the chat or email support you usually get someone offshore that is clueless or doesn't understand English well. I guess this time Quicken actually listened to its customers feedback and did something about it. kudos for that.

Solved! Windows 10 critical error: start menu and cortana not working


When I googled the error, I mostly saw suggestions for pressing F8 repeatedly while rebooting. But that didn't work.

What did work was to uninstall Avast Free.

I also learned I do not need to replace Avast because without a third party AV, Windows 10 will activate Windows Defender, and that's good enough.

Solved: HP laptop Windows 10 restore disk shows red


My restore partition was showing low free space and was therefore an angry red. I know that HP cuts close their space usage on the restore disk, thus kicking off a Windows warning in the form of a red bar.

In my case, I discovered that restore points were being saved to the Recovery Drive. This should not have happened so it's okay to delete them.

So here's how I deleted them and got the bar to turn green:


  1. Right click on the recovery drive and select properties
  2. Click disk cleanup
  3. Click clean up system files
  4. Click the more options tab
  5. Under System Restore and Show Copies click clean up
  6. When Windows asks if you want to delete all but the most recent restore point, click delete
  7. Click ok
  8. Click ok
  9. Another window will come up asking Are you sure you want to permanently delete these files. Click delete
  10. The bar should turn blue