Do you have an off-screen window in Windows 10?
I had this problem too.
I am using Windows 10. I This post is about what happened when I ran Epson Scan Settings, which is nothing more than an exe file, and it didn't show up on the screen. I believe that the remedy I found, which I found nowhere online, is much more broad. It might work for you.
So if you have a process or exe that seems hidden, and all you can see is its thumbnail, and all the usual methods you find by googling don't work, try what I did. It worked.
What led up to the failure of Epson Scan Settings
This is just some background for my own notes.
I use the Workforce 840 for both printing and scanning. But suddenly I had some scan problems. At first, the symptom was that both print and scan wouldn't work.
So after rebooting everything including the router, which brought not joy, I ended up going into Windows and doing a remove device. Then I added the device again by IP address by choosing "the printer that I want isn't listed." I had retrieved that IP address directly from the printer by running a check on the network on the front display of the printer. It prints out a status page which, happily, includes the IP.
Printing was now fixed, but scan still wasn't fixed. So I figured I needed to update the IP in Epson Scan Settings, but this was when I started tearing my hair out. Epson Scan settings won't run. All I got was the thumbnail preview. The window was nowhere to be found.
After a few reinstalls, a full malware scan, a sfc /scannow, and a few sleepless nights, it occurred to me that maybe the Epson Settings Settings Window was just hidden for some reason.
By the way, the specific exe was ESCFG.exe which is in C:\Windows\twain_32\escndv.
How I failed to fix Epson Scan Settings
I googled keywords like "off-screen window in Windows 10." Here are all the fixes I found, including directly from the Microsoft site, and tried, and which brought no joy:
- Changing the resolution
- Right clicking the item in the taskbar and selecting "move"
- Cascading the windows in the taskbar
- Right clicking the item in the taskbar and selecting "maximize"
How I successfuly fixed Epson Scan Settings
Then, in the middle of the night, it occured to me that I don't know whether the task is actually running, and that I could find out in Task Manager. This ended up leading to the fix.
I believe this remedy can possibly apply to anything in Windows that seems to be running but is hidden. I've written the steps specific to Epson Scan Settings.
- Open task manager
- Find Epson Scan in running apps
- Open the little arrow, and you will see Epson Scan Settings (yes this was proof it really was running).
- Right-click on Epson Scan Settings and click "maximize"
- This brings joy. You'll see the window in full screen size. Now you can resize it. And it seems to be permanently visible, as I tried running it several times.
- Now back to fixing the problem at hand: I was able to see the IP address. As it turned out, the IP address was correct, so I deleted the scanner from Epson Scan Settings, and then added it again by letting the settings find the printer, but that didn't work either, so I deleted the scanner again, and added it by typing in the specific IP. I guess this was just a bit flipping glitch.